Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Falling in love with Curvy Couture’s fit over the Internet can take a couple tries, we get it. 

We'll gladly help you find another size or style, or refund your purchase altogether, as long as your order is eligible for return:

What items are returnable?

  • Items delivered in the last 30 days.
  • Items that are in their original condition and have not been worn, altered or washed
  • Items in their original packaging with all tags attached
  • Items purchased from

What items are non-refundable?

  • All items marked final are are not eligible for a refund or exchange
  • Sorry, all clearance items are final sale and are not eligible for a refund or exchange
  • Free gifts, giveaways, or promotional items with retail value.
  • Curvy Couture items purchased from an authorized reseller are not eligible for a refund or exchange

Returning panties?

Panties can only be returned if tried on over your own. To process panty returns, please email us at

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

International Returns Policy

We accept returns for eligible items delivered in the last 30 days.  A $10 processing fee will be deducted from your refund.  No exchanges.  Please contact us with your order number and the item(s) you would like to return.

Need help finding the right size to order?

Contact us for a personalized fit recommendation, or even just to talk about how your fit experience was with our intimates —and what you were looking for—we'd love to help you find the perfect piece(s)! 

Contact Us:

Email us at:

Call us at: 1-855-882-8789

Outside the United States: +1 213-626-6800 *international calling charges may apply

Monday - Friday 8am - 4pm PST

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